Terms of Service

Last Updated: November 19, 2025

These Terms of Service govern your use of One Seven Technologies' SaaS products and platform. By using our products, you agree to be bound by these terms. Please read them carefully.

1. Products and Services

One Seven Technologies provides cloud-based Software as a Service (SaaS) products, including but not limited to:

  • Workflow Automation Tools
  • Data Analytics and Dashboards
  • Team Collaboration Platform
  • Customer Engagement Tools
  • Developer APIs and SDKs
  • Ongoing Platform Updates and Support

Access to specific features and usage limits will depend on your subscription plan.

2. Subscription and Payment Terms

Subscription Plans

Our products are offered on a subscription basis. Plans vary by features, usage limits, and support level. Details of each plan are available on our pricing page.

Billing

Subscriptions are billed on a monthly or annual basis, depending on your chosen plan. Payments are processed automatically at the start of each billing cycle.

Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • Access continues until the end of your current billing period
  • No refunds are issued for partial billing periods
  • Your data will be available for export for 30 days after cancellation

3. Intellectual Property Rights

Platform Ownership

One Seven Technologies retains all intellectual property rights to the platform, including code, design, algorithms, and documentation. Your subscription grants you a license to use the platform, not ownership of it.

Your Data

You retain full ownership of all data you upload, create, or process through our platform. We do not claim ownership of your content and will not use it for purposes other than providing our services to you.

Feedback

Any feedback, suggestions, or ideas you provide about our products may be used by One Seven Technologies to improve the platform without any obligation or compensation to you.

4. Acceptable Use

Permitted Use

You may use our platform for lawful business purposes in accordance with your subscription plan. You are responsible for all activity that occurs under your account.

Prohibited Activities

You agree not to:

  • Use the platform for any illegal or unauthorized purpose
  • Attempt to reverse-engineer, decompile, or access the source code
  • Share your account credentials with unauthorized users
  • Upload malicious code or content that could harm the platform or other users
  • Exceed the usage limits of your subscription plan through automated means

Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms. We will provide notice when possible, but may act immediately if there is a security risk.

5. Service Level and Support

Availability

We strive to maintain 99.9% uptime for our platform. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by factors outside our control.

Support

Support availability depends on your subscription plan. All plans include access to our help documentation. Premium plans include priority email and chat support.

Data Backup

We perform regular backups of platform data. However, you are responsible for maintaining your own backups of critical data. We recommend exporting important data regularly.

6. Limitation of Liability

To the maximum extent permitted by law:

  • One Seven Technologies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
  • Our total liability for any claims related to our services shall not exceed the total amount paid by the client for the specific project in question.
  • We do not guarantee that our services will be error-free or uninterrupted.
  • The client is responsible for maintaining backups of their data and content.

7. Termination

Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

  • Your access continues until the end of the current billing period
  • Your data will be available for export for 30 days
  • After 30 days, your data may be permanently deleted

Termination by One Seven Technologies

We reserve the right to suspend or terminate your access under the following circumstances:

  • Violation of these Terms of Service
  • Non-payment of subscription fees
  • Activities that pose a security risk to the platform or other users
  • Use of the platform for illegal purposes

We will provide reasonable notice when possible and allow you to export your data before termination, unless immediate action is required for security reasons.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation continues even after project completion or termination.

We will not disclose client information to third parties without explicit permission, except as required by law.

9. User Responsibilities

As a user of our platform, you agree to:

  • Keep your account credentials secure and confidential
  • Provide accurate account and billing information
  • Ensure all content you upload complies with applicable laws
  • Not share account access with unauthorized users
  • Report any security vulnerabilities or unauthorized access promptly

You are responsible for all activity that occurs under your account, whether or not authorized by you.

10. Governing Law and Dispute Resolution

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Dispute Resolution

Before pursuing legal action, both parties agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, either party may pursue legal remedies.

11. Modifications to Terms

One Seven Technologies reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: connect@oneseventechnologies.com

Address: North Delhi, Delhi, India

By using our platform and products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.